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5★ HOTEL - Kolymbari, Chania

Galini Palace is following all the instructions and protocols from the Health department

and holds the certificate HEALTH FIRST from the Greek Hoteliers association.

We are announcing below the plans for Health and Safety measures in our hotel, we are ready to

apply all measures in order to protect not only our guests but also employees, without degrading

our hospitality.

Our aim is for your holiday at the Galini Palace to be unforgettable but also safe.

We are constantly following and faithfully applying the instructions from the National Public

Health Organization

Staff training on a daily basis and systematic checks on the following of these instructions
High standards of food and beverage production according to Hazard Analysis and Critical

Control System in combination with strict hygiene rules regarding hand sanitizing for

all the staff

Systematic daily disinfection in public areas such as elevator buttons, reception desk, door

knobs, WC’s etc

Personal protection

Personal protection equipment ( PPE ) for all members of staff
Hand sanitizer available in all public areas for guests and staff
Compulsory temperature check upon arrival for all staff

Social distancing

Floor markings in all public spaces, the required safe distance of chairs and tables in the

reception, restaurant, bar, and areas of public use

It is prohibited for any outside guests to enter or stay in the hotel rooms

Reception

Special training for all hotel staff in health and safety issues
Health and safety regulation information signs throughout the hotel
Personal guest information (Address, telephone, email) will be collected upon arrival incase

contact tracing is necessary

Check in after 15.00 and check out up to 11.00 in order to create enough time to clean and

sanitize the room and to allow fresh air to circulate.

Key cards, a/c controls and TV controls are sanitized and are delivered with a cover
Social distancing in the check in reception area floor markings for a 2m distance and safer

arrangement of furniture

It is highly recommended that all accounts are paid contactless and electronically also

receipts and invoices will be sent via e-mail

All credit card transactions made with the permission of the card holder
Telephone numbers of essential health workers and pharmacies in the area are available
24/7 local doctor available
All hotel staff are provided with PPE
Hand sanitizing points throughout the hotel for guests and staff
All red zone surfaces are sanitized frequently with antibacterial and antiviral solution suitable for

SARS/CoV-2

Emergency medical kit for use in a suspected case

We highly recommend all guests and staff implement social distancing at all times and frequent hand

sanitization. It is the easiest way of protecting oneself and others around you!

Comfort, health and safety are our top priority for both guests and staff in the fight against Covid-19.

Public areas

Increased frequency of cleaning and sanitization with special attention to red zone areas
Steam cleaning of all material surfaces >70C
Recommend quests to avoid using public toilet areas
Sanitization and maintenance of a/c units according to regulations
Furniture arrangement in order to maintain social distancing
Multiple points for hands sanitization for guests and staff
Elevator rules from one person or a family and number of guests allowed.
It is recommended for guests to use the staircase Room Sanitization
All red zone surfaces are sanitized frequently with antibacterial and antiviral solution suitable for

SARS/CoV-2 in rooms, bathrooms, and balconies.

Steam cleaning of all material surfaces >70C

Restaurant/bar

Entrance and exit hand sanitizer points for guests and staff
Extended hours for breakfast and dinner
Breakfats: 07:30-10:00
Εarly continental breakfast: 05:00-7:30
Late continental breakfast: 10:00-11:00
Lunch: 12:30-14:30
Snack: 11:00-18:00
Coffee tea time: 15:00-17:00
A la Carte : 19:00-21:30
Dinner: 19:00-21:30.
After dinner Snack &Desserts: 22:15-23:00
Main Bar 18:00 – 2:00.
Pool Bar 10:00 – 1:00.
Room Service 07:30 – 22:00.

During breakfast and dinner the option of inside and outside dining will be available
Room service is available
Strict hygiene rules in place for the preparation of food and beverage.
Contactless credit card payment available at all restaurants and bars in the hotel Staff are

equipped with essential PPE.

Increased frequency of sanitization in red zone areas.

Housekeeping

Linen and towel change will be organized upon check in with the guest and housekeeping will be undertaken only without guest presence.

Swimming Pool

Systematic chlorination under strict regulation by expert companies and products.
Frequent checks of Ph levels and chlorination.
Social distancing between sun beds and umbrellas.
Public area hand sanitizer for guests and staff
Sanitization of sun beds after every use
Increased regularity of cleaning and sanitization in public areas with emphasis on the red zone areas.
It is recommended to use the showers prior to and after using the swimming pool
Gymnasium Mini club and Playground will be in use with increased regularity of cleaning, sanitation and according the protocols of Covid -19 use.

We highly recommend all guests and staff implement social distancing at all times and frequent hand

sanitization. It is the easiest way of protecting oneself and others around you!

Comfort, health and safety are our top priority for both guests and staff in the fight against Covid-19.